Business Communication

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Communication plays a vital role in business. It is through communication that successful job applicants get the desired jobs, create and maintain productive relationships with their new managers and co-workers, solve interpersonal conflicts that may arise, participate in teamwork, and collaborate with others on how to accomplish organizational goals. The ability to communicate well is an essential trait of a competent member of an organization. Strong communication skills are necessary in any organization.

Strong communication skills are necessary in every type of organization. Strategic communicators use communication skills to promote the organization’s goals and mission. In order to accomplish organizational goals, the organization’s management relies on the members’ collaboration and teamwork. That is why organizations tend to hire people who are able to communicate well in writing and in speech, to participate in teamwork, and to build productive relationships with others. According to McCulloch (cited in Motluk, 2011), “Those who are not able to engage with others and market themselves will not be successful in the commercial world.” Hiring process often involves meeting the job applicant face-to-face to determine whether he or she can demonstrate strong communication skills. Job applicants who demonstrate effective communication skills during the job interview are more likely to get hired than the applicants who lack these important skills.

Communication skills are essential in any profession. The ability to communicate well in any organizational setting will demonstrate one’s competency in human interaction process. Kreps (2011) writes that, “To be successful in our interaction with others, we must provide clear and compelling information about what we want from them and why it is in their best interest to cooperate with us” (Chapter 1, para. 1). Competent organizational communicators build strong relationships with the members of their organization, customers, investors, and other interested publics. They also use their communication skills to elicit teamwork in order to accomplish organizational goals or to solve interpersonal conflicts. Because organizations cannot exist without effective communication, competent strategic communicators are always going to be in high demand.

References:
Kreps, G.L. (2011). Communication in organizations. San Diego, CA: Bridgepoint Education, Inc.
Motluk, A. (2011). A tool kit for the real world. New Scientist, 209, 5. Retrieved April 2, 2012, from
     http://.newscientist.com/article/dn19969-a-tool-kit-for-the-real-world.html?full=true